blacksmith - Transparent caching degradaded in eu-west – Incident details

All systems operational

Transparent caching degradaded in eu-west

Resolved
Degraded performance
Started 4 months agoLasted 12 hours 58 minutes

Affected

Actions Cache

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    The cluster expansion is complete. Our testing shows that cache interactions are no longer degraded. We're monitoring the cluster to confirm complete recovery.

  • Update
    UTC
    Update

    We're currently adding more capacity to the cluster. There will be a few minutes of slow cache interactions while the operation completes.

  • Identified
    UTC
    Identified

    We have identified a bad host in the fleet and are working on replacing it. Client cache interactions are recovering as we rollout this fix.

  • Monitoring
    UTC
    Monitoring

    We noticed a small uptick in transparent caching failures in our eu-west region, and have applied a potential fix.