Status | Blacksmith - Degraded speeds when interacting with GitHub and GHCR in US – Incident details

Github → API Requests experiencing degraded performance

Degraded speeds when interacting with GitHub and GHCR in US

Resolved
Degraded performance
Started 6 months agoLasted about 1 hour

Affected

Blacksmith Managed Runners

Degraded performance from 2:59 AM to 3:17 AM, Operational from 3:17 AM to 4:10 AM

us-west ARM

Degraded performance from 2:59 AM to 3:17 AM, Operational from 3:17 AM to 4:10 AM

us-west x86

Degraded performance from 2:59 AM to 3:17 AM, Operational from 3:17 AM to 4:10 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We're noticing recovery across the US fleet for GitHub interactions since the traffic was moved off the identified carrier.

  • Identified
    UTC
    Identified

    Our data center provider has identified packet loss with a specific network carrier and are in the process of moving traffic off them

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.