blacksmith - GitHub connectivity degraded in us-west – Incident details

All systems operational

GitHub connectivity degraded in us-west

Resolved
Degraded performance
Started 4 days agoLasted 33 minutes

Affected

Blacksmith Managed Runners

Degraded performance from 7:16 PM to 7:31 PM, Operational from 7:31 PM to 7:50 PM

US West

Degraded performance from 7:16 PM to 7:31 PM, Operational from 7:31 PM to 7:50 PM

us-west ARM

Degraded performance from 7:16 PM to 7:31 PM, Operational from 7:31 PM to 7:50 PM

us-west x86

Degraded performance from 7:16 PM to 7:31 PM, Operational from 7:31 PM to 7:50 PM

Updates
  • Resolved
    UTC
    Resolved

    Git checkout performance in us-west has remained stable since we rerouted traffic away from the congested upstream network link, and this incident is now resolved.

  • Monitoring
    UTC
    Monitoring

    After rerouting traffic, congestion on the upstream network link has subsided, and git checkout performance in us-west has returned to normal. We are monitoring and will resolve this incident once performance has continued to stay stable.

  • Investigating
    UTC
    Investigating

    We are investigating degraded network connectivity between our us-west region and GitHub. Customers running jobs in us-west may see slower-than-normal git checkouts, while jobs in other regions are not affected. Workflows using the Blacksmith checkout action with git checkout caching are less affected, and setup instructions are in the documentation below.

    Git checkout caching documentation: https://docs.blacksmith.sh/blacksmith-caching/git-checkout-caching