Status | Blacksmith - Degradation in upstream GitHub services causing timeouts in GitHub Actions workflows – Incident details

Degradation in upstream GitHub services causing timeouts in GitHub Actions workflows

Resolved
Partial outage 30 %
Started 3 months agoLasted 35 minutes

Affected

Blacksmith Managed Runners

Github → Actions

Operational from 11:35 PM to 12:09 AM

Github → API Requests

Operational from 11:35 PM to 12:09 AM

Github → Webhooks

Operational from 11:35 PM to 12:09 AM

Updates
  • Update
    Update
    This incident has been resolved.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We're noticing a recovery in the connectivity between our EU region and GitHub infrastructure. Job error rates are returning to normal. We'll keep monitoring the error rates as well as the git checkout durations.

  • Investigating
    Investigating

    We're experiencing elevated job failure rates in our EU region due to a network issue affecting connectivity to GitHub infrastructure. Jobs are timing out (100s) when downloading GitHub Actions, tooling binaries, and version manifests from api.github.com and GitHub's release CDN, while other package registries (PyPI, npm, crates.io, Packagist) remain reachable.