blacksmith - Degradation in Blacksmith cache performance – Incident details

All systems operational

Degradation in Blacksmith cache performance

Resolved
Degraded performance
Started over 1 year agoLasted about 3 hours

Affected

Blacksmith Managed Runners

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved, cache services are back to normal.

  • Monitoring
    UTC
    Monitoring

    The network degradation is showing signs of recovery and we're noticing normal performance across our cache services.

  • Update
    UTC
    Update

    We are continuing to look into the degraded performance of our runners in the EU region. We are being alerted of some upstream degradation in our network stack.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident, we are getting reports of slow cache uploads and downloads in our EU region.