Status | Blacksmith - Increased queue times in jobs being assigned to our runner – Incident details

Increased queue times in jobs being assigned to our runner

Resolved
Degraded performance
Started about 2 months agoLasted about 1 hour

Affected

Blacksmith Managed Runners

Operational from 3:52 AM to 4:10 AM, Partial outage from 4:10 AM to 4:37 AM, Operational from 4:37 AM to 5:01 AM

API

Operational from 3:52 AM to 4:37 AM, Degraded performance from 4:37 AM to 5:01 AM

Website

Operational from 3:52 AM to 4:37 AM, Degraded performance from 4:37 AM to 5:01 AM

Github → Actions

Updates
  • Resolved
    Resolved

    All services are working as expected.

  • Monitoring
    Monitoring

    Blacksmith runners are adopting jobs normally now. A network misconfiguration resulted in some of our services seeing degraded performance. We are continuing to monitor the recovery of our website and dashboard.

  • Identified
    Identified

    We have identified the issue that is preventing our runners from adopting jobs. We have deployed a fix and expect complete recovery shortly.

  • Investigating
    Investigating

    GitHub is not assigning jobs to some of our runners, we are monitoring the situation.